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Sky Blue Support Help Desk Software (SBS) is a flexible and powerful Help Desk solution that puts you in control
of your customer support needs. SBS uses the very latest technologies, to provide
you with an efficient and easy to use Customer Relations Management Tool.
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Privacy Policy
Sky Blue Support is committed to protecting your privacy online. Our policy explains
how we will do this.
What information do we collect
When purchacing Sky Blue Support you will be asked to provide us with the following:
Contact Name, Company Name, Email Address and optionaly your Telephone Number.
How do we use this information
We use this information to set up a customer account and to contact you with licence details
for the Sky Blue Application.
We do not sell or share any of this information with third parties, however If we believe
that your use of the site is unlawful or damaging to others, we reserve the right to disclose
the information we have obtained through the site about you to the extent that it is reasonably
necessary in our opinion to prevent, remedy or take action in relation to such conduct.
Information Security
All personal and credit card information is encoded using Secure Sockets Layer (SSL)
technology before being sent over the Internet. To protect your data further, your
credit card information is not stored in any way on our web site. Credit card
transactions are issued a digital certificate, ensuring that your data can only
be read by our transaction system as long as your browser shows its secure mode
symbol (such as a key or closed lock).
To make the most of the security on our site, we recommend using either Netscape
Navigator® or Microsoft® Internet Explorer™ version 4.0 or higher, both of which
enable SSL. We also recommend setting your browser's preferences to accept cookies
and enable JavaScript™.
Sky Blue News...
Sky Blue Support Lite
Sky Blue Solutions release new Lite version of Sky Blue support.
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Download
Sky Blue Support Lite
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Web interface
Sky Blue Solutions plan development of web interface to the popular sky Blue Support
application,
allowing customers and off site staff to access various aspects of the support system remotely.
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Email Module
Keep your customers up to date with this powerful mail merge facility, create a mail
template with unique customer details, email groups of customers or your entire
customer base.
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Customer Feedback
Feed back your views and observations direct from Sky Blue Support using our intergrated
web service.
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